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100% functional, good aesthetic condition. Scratches or traces of use visible at 20 cm.
Max capacity > 80%.
6 month guarantee in case of defective battery.
Battery Warranty Policy
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Olga S.
2 months ago
Great phone, no issues thus far, phone arrived on time. I will surely buy another phone
Gregory W.
2 months ago
Perfect Phone minor delivery issues. The phone arrived in perfect condition. The appearance and quality are first class and I ordered the middle range quality, battery is at 87% and outside is flawless, no marks at all and it operates perfectly.
However, I ordered a Pacific Blue back and the phone arrived with a White/cream back which is not a problem for me, for others it may be. Fedex delivery tracking number did not work, however FEDEX kept me informed by email. The other minor irritation was that the selling site does not inform you about customs, so I had to pay a hefty customs fee (EU to Croatia). As the total cost is still a big discount from new, this was acceptable, but would have been good to be aware of it. For these small issues, my rating is 4 out of 5. But overall, I am very pleased with the unit even with customs clearance delays.
Fanny G.
2 months ago
I bought a "very good" condition and an edge of the phone is clearly chipped. Also there are some scratches on the screen which isn't great (some on the back too but that's fine). I was asked to pay custom fees, after opening a request for assistance and Allo Allo blaming the issue on FedEx, they asked ME to contact FedEx so they would reconcile the payment that Allo Allo is supposed to do upstream. I had a hard time with FedEx with no follow up. When I opened a new request for assistance asking Allo Allo for their help to FedEx would charge them and not me, I received the. same automated message than the first time and they closed the request so no follow up possible. I tried to have an answer through a different request for assistance and received another automated message. Finally I opened an "issue not listed" request for assistance: we're a week later and I still haven't gotten an answer. I got tired of waiting for my phone that was coming from Hong Kong and decided to pay the fees ($27,40). Also tried to reach out on Messenger and got an automated message to which I answered back and never got another response. Worse client services I have ever seen in my life. The phone works well so far (it's been two days) but I have zero trust that if I have an issue with it under warranty I will be able to get decent service.
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Customer questions and answers.
What is the origin of the models sold? Are these European models?
Reply : The refurbished iPhones available on our store are exclusively European and American models.Answered
What procedure for repair?
Reply : In the event of a problem, you can activate your warranty and open a request for assistance from your Allo Allo customer area.Answered
Does it have the latest iOS?
Reply : iPhones in most cases come with the latest iOS version available.Answered
Does the phone have any cracks or dents on the screen or on the back?
Reply : Depending on the aesthetic condition chosen, the iPhone may show traces of use but in no case cracks or impacts.Answered
How to recognize the sim?
Reply : The Nano SIM model is compatible with the entire range of refurbished iPhones offered on our store.Answered