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-5% extra discount
Free express delivery
30 month warranty
10 to 30% cheaper
For new customers
Within 30 days
Same warranty as new
10 to 30% cheaper than the market average!
Prices, but not only!
10 to 30% cheaper than the market average!
Published reviews are subject to automated control by Allo Allo.
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Olga S.
2 months ago
Great phone, no issues thus far, phone arrived on time. I will surely buy another phone
Gregory W.
2 months ago
Perfect Phone minor delivery issues. The phone arrived in perfect condition. The appearance and quality are first class and I ordered the middle range quality, battery is at 87% and outside is flawless, no marks at all and it operates perfectly.
However, I ordered a Pacific Blue back and the phone arrived with a White/cream back which is not a problem for me, for others it may be. Fedex delivery tracking number did not work, however FEDEX kept me informed by email. The other minor irritation was that the selling site does not inform you about customs, so I had to pay a hefty customs fee (EU to Croatia). As the total cost is still a big discount from new, this was acceptable, but would have been good to be aware of it. For these small issues, my rating is 4 out of 5. But overall, I am very pleased with the unit even with customs clearance delays.
Fanny G.
2 months ago
I bought a "very good" condition and an edge of the phone is clearly chipped. Also there are some scratches on the screen which isn't great (some on the back too but that's fine). I was asked to pay custom fees, after opening a request for assistance and Allo Allo blaming the issue on FedEx, they asked ME to contact FedEx so they would reconcile the payment that Allo Allo is supposed to do upstream. I had a hard time with FedEx with no follow up. When I opened a new request for assistance asking Allo Allo for their help to FedEx would charge them and not me, I received the. same automated message than the first time and they closed the request so no follow up possible. I tried to have an answer through a different request for assistance and received another automated message. Finally I opened an "issue not listed" request for assistance: we're a week later and I still haven't gotten an answer. I got tired of waiting for my phone that was coming from Hong Kong and decided to pay the fees ($27,40). Also tried to reach out on Messenger and got an automated message to which I answered back and never got another response. Worse client services I have ever seen in my life. The phone works well so far (it's been two days) but I have zero trust that if I have an issue with it under warranty I will be able to get decent service.
Questions answers.
Hello my phone is defective how to use the warranty?
Answer : When opening your support request, we will ask you to detail the problem encountered and provide us with photos. For each product with a problem, you can request the repair, replacement or refund of the product.Answered 2 months ago
Hello, is it the original box of the phone or another one?
Answer : Each refurbished iPhone is sold in its Allo Allo brand box.Answered 2 weeks ago
Is a refurbished iPhone worth a new iPhone?
Answer : A refurbished iPhone is a new iPhone, with a price up to 70% cheaper!Answered 2 months ago
If I buy and the condition of the phone does not suit me, is it possible to return and get a refund?
Answer : You have 30 calendar days from the date of receipt of your product to exercise your right of withdrawal and request a refund.Answered 2 months ago
Can we pay it in several installments?
Answer : It is possible to pay in 3x or 4x on our shop.Answered 1 month ago