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I changed my mind.

What are the conditions for being able to withdraw?

Retraction implies that you have changed your mind and wish to return your item in order to obtain a refund.

You have 30 calendar days from the date of receipt of your order to exercise your right of withdrawal. After this time, your request will be refused.

The item must not have been used and must be returned in its packaging, in the same condition as received, suitable for its re-marketing. If the item has been stained, damaged or used, the return will be refused.

If these conditions are not met, your refund may be partial or even impossible.

Good to know :

First, you will receive a voucher corresponding to the amount of your refund.

You have the option of converting this voucher into a refund, sent to the same payment method chosen when paying for your order.

Once your refund has been validated, you will receive the funds within 4 to 8 working days.

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