Add an item

Once an order is confirmed, no item can be added to it. Place a new order for the additional item.

Remove an item

If the order has not been shipped yet, contact us and tell us which item to cancel. The item is refunded, including its share of the delivery cost where applicable. If the order has already been shipped, it can no longer be changed: you can refuse the package on delivery, or return the item once received.

Change the delivery address

If the order has not been shipped yet, contact us with the new address. Once the package has been handed to the carrier, the address can no longer be changed.

Good to know

Keep the delivery address of your customer account up to date: it is the one offered by default on your next order.