The progress of your order is shown in your customer account. You also receive an email each time its status changes.

In preparation

Your order is being prepared in our warehouse. The estimated delivery time takes this step into account, as well as the time the carrier needs to deliver the package.

Shipped

Your order has been handed to the carrier. An email gives you the carrier's name, the shipping date and the tracking number of the package, along with the delivery address you gave us.

Delivered

The carrier has confirmed the delivery. Check the package and its contents as soon as you receive it.